Purchasing FAQ
What Are Your Hours of Operation?
Eco Pet Solutions, Inc. corporate office is open Monday to Friday, from 10am to 5pm Mountain Standard Time.
Our online store is available 24 hours per day, 7 days per week.
What Payment Forms Do You Accept?
We accept Visa, MasterCard, PayPal, Money Orders, and Cashiers Checks as payment.
What Currency Are Your Prices In?
All prices listed on Potty Park™ are in U.S. dollars unless otherwise stated.
How Long Do Back Orders Typically Take To Ship?
Back orders usually ship within 2 to 4 weeks. If your order is not in stock you will be notified of its back order status.
North American Shipping & Handling Rates: (*Standard* Delivered within 5-10 business days)
$19.99 – Small Potty Park™
$14.99 – Small Potty Park™ Dog Grass
* Additional charges apply to Alaska, American Samoa, Guam, Hawaii, Northern Mariana Islands, Puerto Rico, and U.S. Virgin Islands.
Please contact us for international shipping rates.
Do You Charge Taxes?
Eco Pet Solutions, Inc. only charges applicable taxes within Canada and the State of Arizona.
When Are Orders Processed & Delivered?
Orders are prepared for shipping Monday to Friday within 48 hours of payment clearance. Credit card payments usually clear within 24 to 48 hours, other payment forms may require 3-10 days. Please allow 10 to 15 business days for shipping within North America.
